eufy alters, acknowledges but doesn’t apologise for the potentially misleading security policy

During the last couple of weeks, there’s been a little bit of concern concerning the privateness coverage that Eufy has. Particularly, the usage of a cloud interface to push notifications to customers. Because of this regardless of the — earlier than alteration — privateness coverage stating the video is “native solely”, it’s routed by means of a cloud interface and may be intercepted.

That documentation has now been altered and, in a discussion board put up, the corporate has acknowledged the claims:

A number of claims have been made towards eufy Safety over the past couple of weeks. We all know the necessity for extra simple and well timed communications on these points has pissed off many shoppers. Nonetheless, we now have been utilizing the previous few weeks to analysis these doable threats and collect all of the details earlier than publicly addressing these claims.

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With particular regard to claims that eufy Safety Makes use of the Cloud to Ship Customers Cellular Push Notifications, the put up acknowledges this straight and gives some additional readability:

That is true. As talked about earlier, eufy Safety is dedicated to decreasing the usage of the cloud in our safety processes wherever doable. Nonetheless, some processes right now nonetheless require us to make use of our safe AWS server.

For instance, within the case of safety push notifications – when the person has chosen to incorporate a thumbnail with that safety notification – a small preview picture of the safety occasion is shipped to our safe AWS server after which pushed to the person’s telephone. This picture is protected by means of end-to-end encryption and is deleted shortly after the push notification has been despatched. This course of additionally complies with all trade requirements.

We’ve up to date the eufy Safety app with a extra detailed clarification of the completely different push notification choices and which choices require utilizing our safe AWS server. This can assist our customers make a extra knowledgeable resolution.

The difficulty hasn’t affected me personally as I don’t have eufy cameras. Nonetheless, this sort of concern, and the one eufy suffered final yr, are simply two of the explanations I select to not run safety cameras inside my dwelling, and until in use, internet cameras are both lined or unplugged.

Do safety points have an effect on your shopping for resolution, or are you accepting of potential points with any related machine?

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